Terms & Conditions

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Terms & Conditions

Last Updated: July 21, 2026

Terms and Conditions of QraftTAX LLP

1. Introduction

Welcome to QraftTAX LLP (“QraftTAX,” “the Firm,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, digital platforms, communications, and professional services.

By accessing our website, submitting an enquiry, creating an account, uploading documents, requesting a quotation, engaging our services, making a payment, or otherwise interacting with QraftTAX LLP, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree with these Terms, you should discontinue the use of our website and services.

2. About QraftTAX LLP

QraftTAX LLP is a professional services firm providing accounting, taxation, regulatory compliance, registration, business advisory, and financial consulting services to individuals, businesses, startups, partnerships, LLPs, companies, trusts, societies, and other entities.

Our services include, but are not limited to:

  • Accounting and Bookkeeping Services
  • Income Tax Return Preparation and Filing
  • GST Registration, Return Filing, and Compliance
  • Company Incorporation
  • LLP Registration
  • Partnership Firm Registration
  • Proprietorship Registration
  • Startup Registration
  • MSME Registration
  • PAN and TAN Services
  • Digital Signature Certificate (DSC) Assistance
  • Trademark Registration
  • ROC Compliance
  • Labour Law Compliance
  • PF and ESI Registration
  • Professional Tax Registration
  • Financial Reporting
  • Audit Support
  • Tax Planning
  • Business Advisory and Consultancy

Other statutory, regulatory, and compliance-related professional services.

3. Eligibility

By using our services, you represent and warrant that:

  • You are at least 18 years of age or otherwise legally competent to enter into binding agreements.
  • You possess the legal authority to engage QraftTAX LLP on your own behalf or on behalf of the entity you represent.
  • All information and documents provided to the Firm are true, complete, current, and accurate.
  • You will promptly notify us of any material changes to the information provided.

4. Scope of Services

The scope of each engagement shall be determined by:

  • The service requested by the client.
  • The quotation or proposal issued by QraftTAX LLP.
  • The agreed deliverables.
  • Applicable statutory and regulatory requirements.
  • Written communications between the parties.

Unless expressly agreed in writing, no additional services shall be deemed included beyond the defined scope.

5. Client Responsibilities

Clients agree to:

  • Provide accurate, complete, and truthful information.
  • Submit all required documents in a timely manner.
  • Review drafts, filings, and communications before approval.
  • Respond promptly to requests for clarification or additional information.
  • Obtain internal approvals where necessary.
  • Maintain copies of submitted documents and records.
  • Inform the Firm of any changes affecting the engagement.

The Firm shall not be responsible for delays, penalties, or consequences resulting from incomplete, inaccurate, or delayed information supplied by the client.

6. Professional Standards

QraftTAX LLP shall perform its services with reasonable skill, care, diligence, and professionalism in accordance with applicable laws and accepted professional practices.

The Firm does not guarantee any specific legal, financial, commercial, or tax outcome, as governmental decisions, regulatory approvals, judicial interpretations, and legislative changes are beyond our control.

7. Government Approvals and Regulatory Decisions

Many of our services involve applications submitted to government departments or regulatory authorities.

QraftTAX LLP does not guarantee:

  • Approval of registrations.
  • Issuance of certificates or licenses.
  • Processing timelines.
  • Tax refunds.
  • Assessment outcomes.
  • Trademark registrations.
  • Regulatory approvals.
  • Government decisions.

Such outcomes remain solely within the discretion of the relevant authority.

8. Fees and Payment

Professional fees are determined based on the nature, complexity, urgency, and scope of the engagement.

Unless otherwise agreed in writing:

  • Fees are payable in advance or as specified in the quotation.
  • Government fees, statutory charges, taxes, stamp duties, filing fees, and third-party charges are separate from professional fees.
  • Applicable taxes, including GST, shall be charged as required by law.
  • Additional work outside the agreed scope may attract additional fees.

Failure to make timely payment may result in suspension or termination of services.

9. Refund Policy

Professional fees paid for services already rendered are generally non-refundable.

Refunds, if applicable, shall be governed by the Firm’s Refund and Cancellation Policy and may be considered only where:

  • Services have not commenced.
  • Duplicate payments have been made.
  • The Firm is unable to provide the requested service for reasons within its control.

Government fees, statutory charges, taxes, filing fees, and third-party payments are generally non-refundable unless refunded by the respective authority.

10. Timelines

Estimated completion timelines are provided for planning purposes only.

Actual completion may depend on:

  • Timely receipt of client documents.
  • Government processing times.
  • Regulatory approvals.
  • Third-party responses.
  • Technical issues.
  • Public holidays or force majeure events.

The Firm shall not be liable for delays beyond its reasonable control.

11. Client Communications

The client agrees that QraftTAX LLP may communicate through:

  • Email
  • Telephone
  • SMS
  • WhatsApp
  • Courier or postal services

Electronic communications shall be deemed received when transmitted, subject to applicable law.

12. Confidentiality

QraftTAX LLP shall maintain the confidentiality of client information and shall use such information only for the purpose of providing professional services, complying with legal obligations, or as otherwise authorized by the client.

Confidential information may be disclosed only where:

  • Required by law.
  • Required by a competent authority.
  • Authorized in writing by the client.
  • Necessary for the performance of the engagement under appropriate confidentiality obligations.

13. Privacy

Collection, use, storage, and disclosure of personal information shall be governed by the Privacy Policy of QraftTAX LLP, which forms an integral part of these Terms.

14. Intellectual Property

Unless otherwise agreed in writing, all intellectual property rights in our:

  • Website
  • Content
  • Logos
  • Trademarks
  • Designs
  • Templates
  • Reports
  • Methodologies
  • Documents
  • Software
  • Training materials
  • Publications

remain the exclusive property of QraftTAX LLP or its licensors.

Clients receive a limited, non-exclusive, non-transferable license to use deliverables solely for their intended purpose.

No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written consent.

15. Accuracy of Information

The Firm relies on information supplied by the client.

QraftTAX LLP shall not be responsible for losses arising from:

  • Incorrect information.
  • Incomplete information.
  • Misrepresentation.
  • Forged documents.
  • Concealment of material facts.
  • Late submission of records.

The client remains solely responsible for the authenticity and legality of all information and documents provided.

16. Limitation of Liability

To the maximum extent permitted by applicable law, QraftTAX LLP shall not be liable for any:

  • Indirect losses.
  • Consequential damages.
  • Incidental damages.
  • Loss of profits.
  • Loss of business opportunities.
  • Loss of goodwill.
  • Loss of data.
  • Government penalties resulting from inaccurate or delayed client information.
  • Delays caused by government authorities or third parties.

The aggregate liability of QraftTAX LLP arising out of any engagement shall not exceed the professional fees paid by the client for the specific service giving rise to the claim, except where liability cannot be excluded or limited by law.

17. Indemnity

The client agrees to indemnify and hold harmless QraftTAX LLP, its partners, employees, consultants, and representatives from any claims, losses, damages, liabilities, penalties, costs, or expenses arising from:

  • False or misleading information provided by the client.
  • Fraudulent acts by the client.
  • Violation of applicable laws by the client.
  • Unauthorized use of the Firm’s services.
  • Breach of these Terms.

18. Anti-Fraud and Compliance

QraftTAX LLP reserves the right to decline, suspend, or terminate any engagement if there is reasonable suspicion that the services are being used for:

  • Money laundering.
  • Tax evasion.
  • Fraud.
  • Identity theft.
  • Terrorist financing.
  • Financial crime.
  • Illegal business activities.
  • Misrepresentation.
  • Any activity prohibited by applicable law.

The Firm may report suspicious activities to the appropriate authorities where legally required.

19. Third-Party Services

Certain services may require interaction with government portals, payment gateways, technology providers, banks, or other third parties.

QraftTAX LLP is not responsible for:

  • Third-party website availability.
  • System outages.
  • Payment gateway failures.
  • Government portal downtime.
  • Third-party processing delays.
  • Actions or omissions of independent service providers.

20. Force Majeure

QraftTAX LLP shall not be liable for any delay or failure in performing its obligations due to events beyond its reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Earthquakes
  • Fires
  • Pandemics
  • Epidemics
  • Government restrictions
  • Strikes
  • Internet outages
  • Cyber incidents
  • Power failures
  • War
  • Civil unrest
  • Acts of terrorism

Performance shall resume as soon as reasonably practicable.

21. Suspension and Termination

QraftTAX LLP reserves the right to suspend or terminate any engagement if:

  • The client breaches these Terms.
  • Required information is not provided.
  • Fees remain unpaid.
  • Fraud or unlawful conduct is suspected.
  • Continuing the engagement would violate applicable laws or professional obligations.

Termination shall not affect rights and obligations accrued prior to termination.

22. Amendments

QraftTAX LLP may revise these Terms from time to time.

Updated Terms shall become effective upon publication on our website unless otherwise stated. Continued use of our services after publication constitutes acceptance of the revised Terms.

23. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the services provided by QraftTAX LLP shall be subject to the exclusive jurisdiction of the competent courts located at the place where the registered office of QraftTAX LLP is situated, unless otherwise required by applicable law.

24. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

25. Entire Agreement

These Terms, together with the Privacy Policy, Ethics Policy, Refund and Cancellation Policy, and any written engagement letter or quotation, constitute the entire agreement between QraftTAX LLP and the client concerning the relevant services.

26. Contact Information

For any questions regarding these Terms and Conditions or our services, please contact:

QraftTAX LLP

Email: info@qrafttax.com

Phone:+917981793633

Website: https://qrafttax.com/

Registered Office: M.I.G-28, A.P.I.I.C Colony, Moula Ali, Secunderabad, Hyderabad – 500061

Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (IST)

27. Acceptance of Terms

By accessing our website, requesting information, submitting documents, making a payment, or engaging any professional service offered by QraftTAX LLP, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions.

© 2026 QraftTAX LLP. All Rights Reserved.

These Terms and Conditions govern the use of the website and professional services offered by QraftTAX LLP. They should be read together with the Privacy Policy, Ethics Policy, and any other policies published by the Firm.